iPhone users may experience display issues while they own the device. For example, the screen may begin to flicker, and multitouch may not work correctly. In that case, “iPhone touch disease” is the most likely cause. It may sound fictitious, but it is a real problem for many iOS users.
Symptoms of iPhone Touch Disease
Users of iPhones may encounter issues with their device’s display. For example, the screen may begin to flicker. The disease manifests itself in two ways:
- The multitouch screen on the iPhone isn’t responding correctly. This could indicate that screen taps aren’t being recognized,
- The top of the iPhone’s screen has a flickering bar.
- Pinching and zooming gestures aren’t working
Touch Disease Affects Which iPhone Models?
The Touch Disease is most prevalent in the iPhone 6 Plus. These issues, however, can also occur on other iPhones.
Although purchasing a new phone is the most convenient option, you are not required to do so if your iPhone suffers from Touch Disease.
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Causes of iPhone Touch Disease
The problem is most likely caused by dropping the phone several times on hard surfaces, putting the Phone under stress. On the other hand, many people believe that the problem is due to design flaws and that it can affect any iPhone, whether it has been dropped or not.
The problem could be related to the soldering of the touchscreen controller chip and its faulty construction.
How to Fix this Problem
This is one issue that you won’t be able to solve by cleaning your iPhone screen.
Apple has determined that some iPhone 6 Plus devices may exhibit display flickering or Multi-Touch issues after being dropped multiple times on a hard surface and subjected to additional stress.
Apple will repair your iPhone 6 Plus if it has the symptoms listed above, is in working order, and the screen is not cracked or broken.
Customers who paid for iPhone repair related to this issue through Apple or an Apple Authorised Service Provider can fix their iPhone. Please get in touch with Apple if you have not been contacted but have paid for a repair that you believe is related to this problem.
What Are Apple’s Repair Program Requirements?
To be eligible for Apple’s iPhone Touch Disease Repair Program, you must meet the following criteria:
- Do you own an iPhone 6 Plus?
- In good working order, with one of the symptoms mentioned earlier in the article
- No cracked or broken screen.
Process of Providing Service
Select a service from the list below. Before any service, your iPhone will be examined to ensure that it is eligible for this program and in good working order.
- This is usually for iPhone 6 Plus users.
- Find a service provider who is an Apple Authorized Service Provider.
- Make an appointment to visit an Apple Store.
- Contact Apple Technical Support.
If you’re taking the iPhone to Apple for repair, make a backup of its settings and data before handing it over.
Precautions are Always Best
- Buy a Case: Get the most robust case you can afford. A new iPhone is significantly more expensive than a case.
- Do not put the Phone in the Back Pocket: Keep your iPhone out of your back pocket. This is true for any large-screen iPhone. It can cause issues if it becomes bent.
- Don’t let your iPhone fall: We understand that accidents happen. However, with an iPhone 6 Plus, you must be a little more cautious. Hard drops are as hazardous as this iPhone’s death; avoid them at all costs.
Final Thoughts
If your iPhone begins to exhibit symptoms of touch disease due to a manufacturing fault or for other reasons, you should take it to a professional repair shop.
If the repairs don’t work, it might be time to buy a new device. Unfortunately, the iPhone 6 Plus is an old model that will soon join the ranks of obsolete and vintage products. Apple’s most recent offering is the new iPhone model, but numerous other smartphone options are available.